Kango
Last-mile delivery marketplace
Business summary
VIM Pet Taxi provides door-to-door transportation for pets. All reservations are coordinated manually over WhatsApp, which makes scheduling, pricing and pet information hard to track. They want a mobile app where customers select their pet, choose a vehicle, set pickup and destination, and confirm a ride.
Problem
- Manual booking coordination through WhatsApp.
- Difficult to manage pet and vehicle information.
- No centralized booking experience.
Target users
Pet owners who need safe transportation for their pets to vets, groomers and travel.
Goals
- Digitize reservations.
- Improve customer experience.
- Reduce manual coordination.
Project status
Requirements
Validated requirements: 4
Progress65%
Latest prototype
Draft from live session
9:41
VIM Pet Taxi
Safe rides for
your pets
Where does your pet need to go?
Quick actions
Vet visit
Grooming
Last trip
5.0Luna · Clínica Vet Norte · Sep 2
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